*Abbreviations under the "Available" column: A = Available // NA = Not Available // R = Previously Registered // WL = Currently on the Wait List

Listening: “What Did You Say?”

Listening is a skill that is used every day in our lives. How many people could be better listeners? Ironically, for a skill that is so important and used so much, most people have never had any training or guidance in developing the skill. Listening, like speaking, can be developed and strengthened through understanding and practice. In this course the instructor will present a simple model of the communication process. Thereafter, the course will be conducted through student interaction. There will be “one-on-one” student interaction, small group interaction, and some large group discussion. We will recognize the extensive and varying personal experiences of listening behaviors, barriers to effective listening, and verbal and nonverbal habits in listening.  Throughout the course there will be many opportunities to practice new skills.
Note: This course does not meet on Thursday, September 21.

Instructor Bio:

Richard Mason holds a master’s degree in public administration from California State University Hayward. He has a BA in American literature from Middlebury College. He has devoted his career to business consulting in both the public and private sectors. During his career, in addition to consulting, he has taught classes in active listening, group dynamics, facilitation, leading effective meetings, stress management, and conflict resolution.

Required Reading:

Handouts will be provided.

Course Number Instructor Dates Day Time Location Available
A22 Richard Mason Sep 7, 14, 28, Oct 5, 12, 19 Th 9:30-11:00 a.m. Homewood Suites WL

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